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Hi,
that is some lucky 12 yr old, and they are going to need your help, I note your question, it must be embedded somewhere, and clearly makes no sense, I tried a clean install when it all began
. I like you, started looking into this for my kids as well, but alas i dont have an I.T background.
I think this is an oversight on EA's part, its a permissions error, but not in a way that there is a straight forward work around. I initially tried every suggested tactic by peeps on here, and while following EA's support staff, which were a waste of time, if they cant find a quick fix, they just disconnect.
Good luck in finding the solution, It will take someone with your skills to find it.
meanwhile, the rest of us running windows 7 having this so called permission error, have had to use a different machine.
I would be most interested in your progress, as would hundreds of other players who gave up long ago, but love sims.
thanks , all the best,
keep us updated.
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