Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51]

Hi, 

that is some lucky 12 yr old, and they are going to need your help, I note your question, it must be embedded somewhere, and clearly makes no sense, I  tried a clean install when it all began

. I like you, started looking into this for my kids as well, but alas i dont have an I.T background.

I think this is an oversight on EA's part, its a permissions error, but not in a way that there is a straight forward work around. I initially tried every suggested tactic by peeps on here, and while following EA's support staff, which were a waste of time, if they cant find a quick fix, they just disconnect.

Good luck in finding the solution, It will take someone with your skills to find it.

meanwhile, the rest of us running windows 7 having this so called permission error, have had to use a different machine.

I would be most interested in your progress, as would hundreds of other players who gave up long ago, but love sims.

thanks , all the best, 

keep us updated.