Forum Discussion
6 years ago
For me, it was the antivirus. I have Windows 10 and Windows Defender was blocking it from opening. Go to your protection history in Windows Security and you will see the blocking activity there if this is the problem for you. Go to "Actions" to give access to the program.
EA_Lanna
Community Manager
6 years agoHi folks, while the error message is the same, the issues you're experiencing here would not be caused by the same thing this thread was discussing years ago so the advice may not be applicable. I'll lock this thread here.
If you are on PC and experiencing a similar issue today please join a current PC thread discussing this (search bar is a great way to do this). If there isn't any, please feel free to create a new one for all to join and share advice. For Mac Catalina players, please join this thread: https://answers.ea.com/t5/Technical-Issues-Mac/Info-The-Sims-4-macOS-Catalina-Troubleshooting/m-p/8291917#M20883
Thanks.
If you are on PC and experiencing a similar issue today please join a current PC thread discussing this (search bar is a great way to do this). If there isn't any, please feel free to create a new one for all to join and share advice. For Mac Catalina players, please join this thread: https://answers.ea.com/t5/Technical-Issues-Mac/Info-The-Sims-4-macOS-Catalina-Troubleshooting/m-p/8291917#M20883
Thanks.
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