Sims 4 is not in my game library and I can't download new update?
Hello, I am having issues with my Sims 4 game. I wanted to play the sims 4, so I double clicked my sims 4 desktop icon. It led me to updating the sims. I tried to, but it asked for a windows pop up that never came up. Thought I had to get legacy, but it won't download because it says I do not have the basegame, which I do have. The game is not on my library, as I said, and when going to "Browse Games" "Sims 4" "Sims 4", it says that I have the game. This is frustrating because I do not want to loose my save files or my paid expansion packs. Please help!
@Juubeez It's Origin being weird. Try a clean boot:
https://www.windowscentral.com/how-clean-boot-windows-10
You can try just manually disabling "Origin Client Service" and "Origin Web Helper Service," which might be enough.
