Forum Discussion
@Trisquiggles The user data is stored in the user documents folder by default regardless of where the core game files are installed. There is an advanced procedure called symbolic link that can be used to relocate the user data. I do not recommend casual Windows users use these methods as this game is fragile enough without making the game structure more complicated. If your system device is too small for this game I recommend solving the problem by getting a larger system drive now before up grading will get more complicated. I recently had to replace my gaming computer's drive and configuring Windows and installing all the programs was a pain. I still have a minor issue with Sims 3 (some missing DLC) and Tombraider game progress is gone. Curing the problem now will prevent issues with future games.
@roberta591 The issue is that The Sims 4 game folder - the one where you put CC that you download - isn't showing up anywhere on my computer, but I'm still able to play the game just fine. I'd like to find out where this folder is and why, when I put my CC in it, the CC doesn't show up in the game.
- roberta5918 years agoHero (Retired)
@Trisquiggles The user data folder which isn't created until the first time you successfully start the game is created in the user documents folder regardless of where the core game files are located.
Click the folder icon in the bottom tray. Click This PC on the left. Double click Documents. Double click Electronic Arts. Double click The Sims 4.
This is the documants folder for the user you used to log into Windows 10 user. This is where the game will create the game user data regardless of where the core game files are installed.
- 8 years ago
@roberta591 I went into the C drive User documents but there's no Electronic Arts folder, just another Sims 4 folder with the Installer/Data folders.
- roberta5918 years agoHero (Retired)
@Trisquiggles This folder isn't created until you have successfully started and closed the game for the first time. At this point the game should be activated on that computer to your Origin account. Where did you configure Origin to install the game? The folder you posted looks like the core game files that should be located in c:\program files (x86)\origin games if you installed by download. If you have an Origin account already you should download the Origin installer and install Origin. Origin does not take up that much space. Then login using the same login and password you used before and configure Origin to install the game to an alternate location. I recommend letting Origin to install in its default location. When you configure the alternate location I recommend something like (your usb drive designation)/Origin games/ There will be no confusion about the documents folder as this is a system folder. Using system folder names should be avoided as this can confuse Windows which isn't hard to do.
On a new computer when you have an Origin account already:
download the Origin installer - Origin installer and run installer - let it install in its default location
run Origin - login using same login and password you used before
click Origin in the upper left corner
click application settings
click installs & saves
change the game library location and the game will install to that location
when you start the game for the fist time the user data file will be created in the user documented folder
add: do you have OneDrive activated? If you do check the c:\usr\OneDrive\documents
-- OneDrive moves the user data so it can be synced - this is a Windows thing
About The Sims 4 Technical Issues - PC
Recent Discussions
- 8 hours ago
- 9 hours ago