Forum Discussion
I spoke to an ea worker who recommended doing these steps which worked for me and others I've spoken to.
1. Disable firewall temporarily
Open Control Panel. ...
Select the System and Security link. ...
Choose Windows Firewall. ...
On the left side of the "Windows Firewall" screen, select Turn Windows Firewall on or off.
Select the bubble next to Turn off Windows Firewall
2. Run origin as admin
Right click on game icon and select Run as Admin.
3. Reset internet explorer settings
Close all Internet Explorer windows. Select the Tools button, and then select Internet options.
Select the Advanced tab, and then select Reset.
In the Reset Internet Explorer Settings dialog box, select Reset.
When Internet Explorer finishes applying default settings, select Close, and then select OK.
4. Safe mode with networking
https://support.microsoft.com/en-in/help/12376/windows-10-start-your-pc-in-safe-mode
5. Compatibility mode
Look for executable file for the game would like to run>right click the executable file and click the Properties option>select the Compatibility tab>select the Run the Program in Compatibility Mode option>from the pull-down menu, choose the operating system they want to run the game in>if necessary, select the option to run the program as an administrator>click Apply then OK.
6. Clean registry, clear cache and temp files
https://help.ea.com/en/help/pc/how-to-use-ccleaner-to-fix-pc-issues/
7. Disable User Account Control
Hold the Windows Key down and press “R” to bring up the “Run” dialog.
Type “msconfig“. An option for “System Configuration” should appear. ...
Select the “Tools” tab.
Select “Change UAC Settings“, then select the “Launch” button.
You can choose Never notify
8. Flush DNS
Hold down the Windows key and press “R” to bring up the Run dialog box.
Type ipconfig /flushdns then press “Enter“. (be sure there is a space before the slash)
9. Clean boot
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows
Hope this helps!
There was an update on Origin
Please install that and check if it now works.
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 12 minutes ago
- 50 minutes ago
- 2 hours ago
- 2 hours ago
- 3 hours ago