Forum Discussion

jaykaye01's avatar
jaykaye01
New Novice
2 years ago

sims 4 June 2024 update affecting Windows users

Hello,

I have sent a few error reports out and have been waiting patiently since the new update for the month of June 2024 some type of fix update. The game is BROKEN for most Windows users. I have on multiple days, repaired, uninstalled, removed Mods and CC folders. Delete mods to weed out the problem because I wouldn't be able to tell if they were broken. I just kept checking to see who updated their mods for the new update. Needless to say, I continue to run into the same problem. Launch game. My Home page (Resume) leads to never ending loading plumbob screen. Launch game. My Home page (Loading games) takes me to the game I selected world. Selecting the household to play leads to never ending loading plumbob screen. Did this with and without the Mods folder in the game. I do this daily because of the Event Awards - I hope this part is working correctly. I even reinstalled EA app and currently using "-dx11." The Event Awards triggered this whole mess in my case. Please fix game.

Thank you,

jaykaye01

1 Reply

  • @jaykaye01  Can you load and play a new save with no mods or custom content present?  Please test and let me know either way.

    If the new save doesn't work, please run a dxdiag and attach it to a post.

    https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    If the new save works, please try loading different households in your existing saves, preferably ones you haven't played before.  This is just for testing purposes; you don't need to save your progress.