Forum Discussion
therealtacomama
1 year agoRising Veteran
I've just started having this issue. I've tried all the steps listed here and it's still happening.
Removed mods. cleared cache. renamed Sims 4 folder to Sims 4_old, removed total EA folder, repaired game, clean-installed drivers, restarted computer, repaired the game again, changed the Config.ini and STILL the game crashes completely when exiting CAS.
puzzlezaddict
1 year agoHero+
@therealtacomama Please run a dxdiag and attach it to a reply here.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/