Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
I too am having the same problem. I've tried taking out all the CC, repairing and even re-installing but no luck. It crashed again.
Post a DxDiag as described above.
Oh dear and I don't understand all the information in regards to system requirements..... I'm wondering what I would need to update..... Would it be wiser to just get a new laptop...?
your graphics card seems to be a business graphics card and might be too weak for the game
Try updating your drivers to see if it gets any better.
Community Manager
