Forum Discussion

Anonymous's avatar
Anonymous
8 years ago

Sims 4 keeps crashing after installing cats and dogs

Product: The Sims 4 Platform: PC Which language are you playing the game in? English How often does the bug occur? Half of the time What expansions, game packs, and stuff packs do you have instal...
pc
jpkarlsen's avatar
jpkarlsen
Hero (Retired)
8 years ago

Post a DxDiag as described above.

ClandestineSims's avatar
ClandestineSims
New Novice
8 years ago

Oh dear and I don't understand all the information in regards to system requirements..... I'm wondering what I would need to update..... Would it be wiser to just get a new laptop...?

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Hi @ClandestineSims

    your graphics card seems to be a business graphics card and might be too weak for the game

    Try updating your drivers to see if it gets any better.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    8 years ago

    @ClandestineSims

    Your graphics card is well below minimum requirements.

    Since this is a laptop you can not upgrade it. So only solution would be to purchase a new PC (Desktop or Laptop).

    Your laptop will perform well enough for other things but not for gaming.

About The Sims 4 Technical Issues - PC

PC players get help with their technical issues in The Sims 4 here.52,405 PostsLatest Activity: 42 minutes ago