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Anonymous's avatar
Anonymous
8 years ago

Sims 4 keeps crashing after installing cats and dogs

Product: The Sims 4 Platform: PC Which language are you playing the game in? English How often does the bug occur? Half of the time What expansions, game packs, and stuff packs do you have instal...
pc
Anonymous's avatar
Anonymous
8 years ago

Hi, I have the same problem, my game keeps crashing at random points whenever I play and it's really getting annoying. My DxDiag is attached, I hope someone can help me, thanks! 🙂

jpkarlsen's avatar
jpkarlsen
Hero (Retired)
8 years ago
For some reason your DxDiag are not complete. Please try again.
Your Graphics driver is a bit old try updating that first.
  • Anonymous's avatar
    Anonymous
    8 years ago
    @jpkarlsen wrote:
    For some reason your DxDiag are not complete. Please try again.
    Your Graphics driver is a bit old try updating that first.

    Hi, here's another DxDiag, I hope it's complete now 🙂

    How do I update my Graphics driver? 

    • jpkarlsen's avatar
      jpkarlsen
      Hero (Retired)
      8 years ago
      Visit NVidia.com click Drivers | Geforce drivers.

      You are a bit low on free space on your C: drive. Make sure you install new programs to your D: drive to not run out of space on C:.
      There isn't that much free space on D: either Maybe look into freeing some space by deleting some things you no longer use or look into a new HD possibly a bigger HD to replace your C: drive 160GB isn't much.

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