Sims 4 keeps crashing after installing cats and dogs

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@jennything wrote:

I am using bootcamp for a lot of work functions as they do not support Mac OS...

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But maybe Sims would run without BSOD if you used the native Mac version ? You don't have to pay for it again.

The Sims 4 Cats & Dogs have higher demands. That may have triggered it.

Examining the bluescreen errors should help tell you what goes wrong.

@jennything

The issue is most likely the Apple drivers for Windows. Have you run the Apple Software Update for Windows to see if you are up to date? Are you installing AMD drivers directly from AMD rather than using Apple's?

Can you please boot into macOS and install and play the game just to rule out any hardware problem? 

Seems like this was the fix, I installed all of the Mac OS updates and the Apple Windows updates and the game seems to be running flawlessly! Thanks for the fix!!

I'm also having trouble with my game crashing. I've attached my DiDax. Would you mind taking a look?

@JessicaLeeduncan
Your PC only has 64 MB Dedicated Memory (graphics), instead of the minimum 128 MB. Toshiba Satellite sounds like a laptop, so there's big chance you cannot upgrade your graphics. What you could try is to update your graphics driver. Google update intel HD graphics driver, Intel should have drivers on their homepage.
No guarantee that it'll work though, I hope for the best!

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Happy simming! :eahigh_file:

I am having the same problem. Would you be able to look at mine as well? Please and thank you🙂

Your Graphics driver is very old. You should visit AMD to upgrade it.

okay thank you!

Hi, I just got the Cats & Dogs expansion pack and ever since then I keep getting crashes after around 15-30 minutes of playing the game.

I experience the same problem, I disabled and enabled mods/custom content but they still end up crashing.

Here's my DxDiag:

Please inform me what I need to do to fix the crashes. Thank you.