Forum Discussion
@universityofwoo Is your computer a pc or mac? If your computer is a pc, please post your computer's dxdiag - link - how to post your computer's dxdiag thank you.
ive played sims 4 for a while and all of the sudden it is freezing my entire computer after only a few mins of gameplay.
- jpkarlsen8 years agoHero (Retired)
Your Graphics drivers are 3 years old. You should update. Also note that it is a Workstation Graphics card not suited for gaming. I would recommend that graphics settings is not set higher than medium with this card.
- 8 years ago
Hey
please could you look at my Dxdiag. My laptop is 4 weeks old. Keeps crashing on the sims - I have removed mods and reinstalled still crashing. I have made sure the game is using my Nvidia graphics and not the intel. still crashing. Really not sure what to do? please help
- Phantomlover17178 years agoLegend
Make sure your game runs on your GeForce card @blueberrynad:
https://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/Also it's good to have the GeForce Experience and update the drivers every now and again:
- roberta5918 years agoHero (Retired)
@gizzygal First you have what is called a workstation computer not a gaming computer. The Quadro video chip is made more for precision then speed. The device drivers are tighter for Quadro chips. The video driver is old and not WHQL. As this video card is not a consumer card Nvidia does not have drivers that are readily available to consumers unless you identify the application(s) this card was designed to be used with. Not surprising is the video chip is not in the game database. You need to update the video drivers. I'm guessing this computer was taken out of service because Windows 7 is on extended support and now close to EOL (end of life) where Microsoft will no longer support Windows 7.
- 8 years agoI’ve gone to update my nvidia Quattro and it says it is up to date. Also, I’ve only started having problems this week. It has worked for over a year with no problems.
So what exactly do I need to do?- jpkarlsen8 years agoHero (Retired)
I don't know where you have looked but the latest driver from Nvidia is from January 2018.
http://www.nvidia.co.uk/download/driverResults.aspx/130250/en-uk
About The Sims 4 Technical Issues - PC
Community Highlights
Recent Discussions
- 5 minutes ago
- 2 hours ago
- 2 hours ago