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Anonymous's avatar
Anonymous
8 years ago

Sims 4 Keeps crashing during game play after Feb 2018 update

Help! My game keeps crashing after just a few minutes of game play. Why does this keep happening?
pc
gizzygal's avatar
gizzygal
8 years ago

ive played sims 4 for a while and all of the sudden it is freezing my entire computer after only a few mins of gameplay.

jpkarlsen's avatar
jpkarlsen
Hero (Retired)
8 years ago

Your Graphics drivers are 3 years old. You should update. Also note that it is a Workstation Graphics card not suited for gaming. I would recommend that graphics settings is not set higher than medium with this card.

  • blueberrynad's avatar
    blueberrynad
    8 years ago

    Hey 

    please could you look at my Dxdiag. My laptop is 4 weeks old. Keeps crashing on the sims - I have removed mods and reinstalled still crashing. I have made sure the game is using my Nvidia graphics and not the intel. still crashing. Really not sure what to do? please help 

      • Anonymous's avatar
        Anonymous
        8 years ago

        Hi, I have a similar issue. Windows 10 crashes and it shuts down automatically when playing. Could you check if my dxdiag is ok?

        thanks, K

    • roberta591's avatar
      roberta591
      Hero (Retired)
      8 years ago

      @blueberrynad  There is only 33.1 free space on the system device. IMO a 128Gb SSD is not big enough for a gaming computer. This configuration requires constant monitoring to make sure there is enough free space for the operating system on the system drive. Any change (new files, application update, etc) can affect the operating environment. The video driver is not WHQL which means that the driver has not been tested by Microsoft. IMO you will continue to experience issues with lack of free space on the system drive - Windows bloats - that is just what it does and the only solution is to give it run to breath. If you are off loading your applications to a conventional drive then those applications will not get the benefit of the speed of the ssd. So your computer boots a little faster - I'll have another sip of coffee.

      • Anonymous's avatar
        Anonymous
        8 years ago

        Hi. i need some to help me out my sims 4 been acting crazy I've uninstalled everything updated my pc idk what to do can someone please help me out thank you

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