Forum Discussion
Your Graphics drivers are 3 years old. You should update. Also note that it is a Workstation Graphics card not suited for gaming. I would recommend that graphics settings is not set higher than medium with this card.
Hey
please could you look at my Dxdiag. My laptop is 4 weeks old. Keeps crashing on the sims - I have removed mods and reinstalled still crashing. I have made sure the game is using my Nvidia graphics and not the intel. still crashing. Really not sure what to do? please help
- Phantomlover17178 years agoLegend
Make sure your game runs on your GeForce card @blueberrynad:
https://sims4.crinrict.com/en/2014/09/graphics-cardintel-chip-dual-systems/Also it's good to have the GeForce Experience and update the drivers every now and again:
- Anonymous8 years ago
Hi, I have a similar issue. Windows 10 crashes and it shuts down automatically when playing. Could you check if my dxdiag is ok?
thanks, K
- roberta5918 years agoHero (Retired)
@Psicokappa84 The video driver for the GTX 1050 is not WHQL and there is a newer driver available. This video chip is not in the game database. It looks like some updates need to be done or failed for some reason.
- 8 years ago
hey - thank you
I have done both of these steps ... still crashing ☹️
this is so frustrating. I feel I have tried everything. do you have any other advice?
thanks so much
- roberta5918 years agoHero (Retired)
@blueberrynad There is only 33.1 free space on the system device. IMO a 128Gb SSD is not big enough for a gaming computer. This configuration requires constant monitoring to make sure there is enough free space for the operating system on the system drive. Any change (new files, application update, etc) can affect the operating environment. The video driver is not WHQL which means that the driver has not been tested by Microsoft. IMO you will continue to experience issues with lack of free space on the system drive - Windows bloats - that is just what it does and the only solution is to give it run to breath. If you are off loading your applications to a conventional drive then those applications will not get the benefit of the speed of the ssd. So your computer boots a little faster - I'll have another sip of coffee.
- Anonymous8 years ago
Hi. i need some to help me out my sims 4 been acting crazy I've uninstalled everything updated my pc idk what to do can someone please help me out thank you
- jpkarlsen8 years agoHero (Retired)
Your PC is below minimum requirements for the game. Too little RAM. You do have 4GB but half are used by the Graphics which means you end up with too little for the game. Your Graphics driver is 3 years old but more importantly you only have half of the dedicated memory required. Upgrading your Graphics driver may help but I doubt it.
- Anonymous7 years ago
Not trying to be rude man, but I feel you have no clue what you are talking about. My game is doing this same thing and I run a 1080ti graphics card, and I always keep my drivers up to date! My ssd is 500gb as well. This doesn't seem to be a system problem!
- crinrict7 years agoHero+
Crashes have a lot of causes.
Could you post your DxDiag ? Sometimes there's indications there that help. Also, are you using mods/cc ?
@braxinator24 wrote:
Not trying to be rude man, but I feel you have no clue what you are talking about. My game is doing this same thing and I run a 1080ti graphics card, and I always keep my drivers up to date! My ssd is 500gb as well. This doesn't seem to be a system problem!