Sims 4 keeps crashing
Hello, Since months I have not been able to play The Sims 4 on my Windows pc. I have tried all I could think of but it keeps happening on random occasions, usually there is a last exception before t...
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fleuralia You're already on the right track with the BIOS update and settings changes. This error, shown a few times in your dxdiag:
Foutbucket 2240232553177460440, type 4
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0
Handtekening van probleem:
P1: TS4_x64.exe
P2: 1.120.140.1020
P3: 6940b76e
P4: python37_x64.dll
P5: 3.7.150.1013
P6: 67f85748
P7: c0000005
P8: 000000000004af2f
is indicative of the issue running Sims 4 on high-end Intel processors. Are you sure your BIOS is updated though? The motherboard name in the dxdiag isn't always specific enough to be sure, but looking up the model listed in yours, I found this:
https://www.gigabyte.com/Motherboard/B760M-AORUS-ELITE-AX-rev-1x/support#Support-Bios
The newest BIOS is listed as F24, rather than the F18e in your dxdiag. However, I can't be sure that's the right page, so double-check yourself.
I don't know whether you specifically disabled CPU Turbo Boost in the BIOS, but if not, that would be the next step, that is if the setting is present at all. I don't know how many B760 boards have it.
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