6 years ago
Sims 4 Keeps Freezing
Hello, My sims 4 game keeps freezing. I have no mods, and I just bought the game two days ago. I've updated and repaired the game but it didn't work. I also tried running it as an administrator. I'...
@puzzlezaddictRight. That's what I thought. Thanks!
So, I played for about 45 minutes and it was fine. But then the game froze and I had to shut off my computer. ☹️ I attached the DxDiag report.
@Thornheart1992 Try playing a new save in a clean user data folder, just in case there's something wrong with your current save or folder. Move your entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content. Don't add anything to it yet; just see how a new save plays. (You can combine it with your other content later, if you want.)
And please keep looking for more entries in the Reliability Monitor, since you'll know whether the errors are new.
@puzzlezaddict I was finally able to sit down and play the game. It was fine for about an hour then it froze. I waited a few minutes and then the game seemed to reboot itself and unfreeze. Which is better than how it was previously. I'm assuming this will be a repeated issue until I get a new driver, which is unfortunate.
But thank you so much for all of your help with trying to figure this out!! I really appreciate it.