@luvdiamantee How hot are the processor and graphics card getting while you play? For the GPU, you can get a rough idea from the Task Manager's Performance tab. For the CPU, you'd need an outside tool. I prefer hwinfo (it's free) because it captures data from pretty much every sensor, and it shows max and average values so you can see that something was at one point a problem even if it's not currently. The downside is sifting through all those readings, but the CPU temps at least are near the top and easy enough to read.
Anyway, let me know about the temperatures and we can go from there. The reason I ask is because your laptop will throttle performance while on battery, but not while plugged in, at least not until it overheats or has another reason to dial things back.
This is with my laptop plugged in and the game running. I don't know exactly what I'm looking for lol but here you go. Let me know if you need something else, and thanks again.
@luvdiamantee Since your GPU at least isn't overheating, I think it would be easier for me to just look at an hwinfo log, one you run with the laptop plugged in. Restart your computer, open hwinfo, choose Sensors Only, and click the button that's a sheet of paper with a + to start logging. Save the log file to your desktop for easy access. Wait five minutes, then open Sims 3 and play for at least 20 minutes. Don't alt-tab out of the game or run any other programs, aside from the EA App of course, while you're testing. When you're done, click the same button to stop the logging.
Please upload the log to the third-party filesharing site of your choice (Google Drive, Dropbox, etc.) and link it for me. Either leave it in .csv format or, if you're going to use OneDrive, create a .zip file, and don't open the log before uploading it, or else my log reader might not be able to interpret it.
https://drive.google.com/file/d/1MzT80YKvGLMXGQ9g6W6vZ-RWBtdyDw6g/view?usp=share_link here you go. I played for way longer than 20 minutes lol. I also waited a few minutes after I closed the game before stopping the log.
Community Manager
