Sims 4 Kits not showing up...again
it's getting seriously old that every time there is a new kit that drops the ea app claims its downloaded and the sims 4 says i own it but it doesn't show up as installed content in game. this has ha...
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHi @TheSpaark & @ArthieLefort,
We did have an issue yesterday with downloading and accessing the two new kits- but that issue should now be resolved.
If you're still unable to access your kits today, please be sure to let me know so we can take a look with you.
It still isn't resolved for me. I worked with an EA support person on chat until late last night, but no matter what we tried, I still can't get the two new kits to download in the EA app. If I click the download button, everything greys out, and nothing downloads.
@MochaCanela Did you try to clear the EA app cache? click the three bars in the upper left. Help - click app recovery. click clear cache. Worth a try.
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