Sims 4 Kits not showing up...again
it's getting seriously old that every time there is a new kit that drops the ea app claims its downloaded and the sims 4 says i own it but it doesn't show up as installed content in game. this has ha...
Forum Discussion
I've been having an issue with the two new kits where they show as owned and downloaded but they won't show up in game and the only thing it says is "restart to use". When I try to restart the game it doesn't work so I tried restarting the EA app, still no luck. I have also tried clearing the EA app's cache and repairing both the EA app and the Sims itself with no avail. Though when I repair the EA app it sets the kits to their original state as if they'd just been bought (I have to redownload them) This absolutely sucks as I've just paid about $16 just for none of the content to show up in my game...
@Bnutty553 In the EA app when you click my collection and then click the sims 4 icon and then click manage. Then click manage add-ons. The kits should be on top with a button that says download. When you click download you shouod see the download progress in the lower left of the window. When the download is complete click close and click play.
@Bnutty553 I've merged your post with the master thread for this issue. Please follow the instructions in EA_Cade's post immediately above yours to submit an error report and provide the report ID here.
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- EA_Cade11 months ago
Community Manager
