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Do you have a screenshot of the error message? I believe there are two separate messages for unrecognised cards in Windows.
You could try manually adding your GPU to the GraphicsCards.sgr file. Do you know the Device ID of your card? You can find it in the DxDiag of your machine:
Device Key: Enum\PCI\VEN_10DE&DEV_1B81&SUBSYS_33011462&REV_A1
The bits in bold and red.
Let me know if you'd like to add it and I can help you if you need it 🙂
- 7 years ago
Windowed mode makes no difference.
The error message just says the card was not recognised.
On DXDiag there is no Device Key mentioned. All it mentions on Display Tab is
Name: NVIDIA GeForce RTX 2080
Manufacturer: NVIDIA
Chip: GeForce RTX 2080DAC: Integrated RAMDAC
Device Type: FullDisplay DeviceTotal Mem: 16174MB
VRAM: 8010MB
Shared Mem: 8164MBCurrentMode: 1920 x 1080 (60HZ)
Monitor: Generic PnPMonitor
HDR: Not Supported.
:/
- Bluebellflora7 years agoHero+@michaela981
Ok. There are instructions on NVIDIA's site on how to find your Device ID here - https://nvidia.custhelp.com/app/answers/detail/a_id/2040/~/identifying-the-graphics-card-model-and-device-id-in-a-pc- 7 years ago
DeviceID: 10DE 1E87 37A71458
Part Number: G180 0002
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