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michaela981's avatar
michaela981
7 years ago

Sims 4 Lag with new Graphics card

I recently upgraded my graphics card from an AMD Radeon RX 580R after it blew, to a NVIDIA RTX 2080 After the upgrade I did a windows refresh and used DDU to make sure AMD drivers were gone and hav...
pc
Bluebellflora's avatar
Bluebellflora
Hero+
7 years ago

@michaela981 

Do you have a screenshot of the error message? I believe there are two separate messages for unrecognised cards in Windows.

You could try manually adding your GPU to the GraphicsCards.sgr file. Do you know the Device ID of your card? You can find it in the DxDiag of your machine:

Device Key: Enum\PCI\VEN_10DE&DEV_1B81&SUBSYS_33011462&REV_A1

The bits in bold and red.

Let me know if you'd like to add it and I can help you if you need it 🙂

  • michaela981's avatar
    michaela981
    7 years ago

    Windowed mode makes no difference.

    The error message just says the card was not recognised.

    On DXDiag there is no Device Key mentioned. All it mentions  on Display Tab is

    Name: NVIDIA GeForce RTX 2080

    Manufacturer: NVIDIA
    Chip: GeForce RTX 2080

    DAC: Integrated RAMDAC
    Device Type: FullDisplay Device

    Total Mem: 16174MB
    VRAM: 8010MB
    Shared Mem: 8164MB

    CurrentMode: 1920 x 1080 (60HZ)

    Monitor: Generic PnPMonitor

    HDR: Not Supported.

    :/

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