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michaela981's avatar
michaela981
7 years ago

Sims 4 Lag with new Graphics card

I recently upgraded my graphics card from an AMD Radeon RX 580R after it blew, to a NVIDIA RTX 2080 After the upgrade I did a windows refresh and used DDU to make sure AMD drivers were gone and hav...
pc
michaela981's avatar
michaela981
7 years ago

Windowed mode makes no difference.

The error message just says the card was not recognised.

On DXDiag there is no Device Key mentioned. All it mentions  on Display Tab is

Name: NVIDIA GeForce RTX 2080

Manufacturer: NVIDIA
Chip: GeForce RTX 2080

DAC: Integrated RAMDAC
Device Type: FullDisplay Device

Total Mem: 16174MB
VRAM: 8010MB
Shared Mem: 8164MB

CurrentMode: 1920 x 1080 (60HZ)

Monitor: Generic PnPMonitor

HDR: Not Supported.

:/

  • michaela981's avatar
    michaela981
    7 years ago

    DeviceID: 10DE 1E87 37A71458

    Part Number: G180 0002

    • Bluebellflora's avatar
      Bluebellflora
      Hero+
      7 years ago

      @michaela981 

      Great, thanks 🙂 You need to add the following line to your GraphicsCards.sgr file:

      0x1E87 "NVIDIA GeForce RTX 2080" $cardLevelUber $resolutionHigh

      - Locate the GraphicsCards.sgr file here, make a backup of it, and open it in Notepad - Program files(x86) > Origin games > The Sims 4 > Game > bin

      - Add the line under the NVIDIA section so it looks like this:

      Save and quit then open your game and see how it plays. Close the game and open the Config.log file in Documents > Electronic Arts > The Sims 4. Near the top under === Graphics device info === check the Found and Supported values are 1.

      • michaela981's avatar
        michaela981
        7 years ago

        Okay I've done it and I'm testing it. Should it  make the game perform better? Since it's onlysince getting the card not  recognised has the games performance been janky.

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