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Jxlieee's avatar
Jxlieee
2 years ago

Sims 4 launched in Czech. Reinstalled game now only gives me 3 language options

I live in Scotland and have never played the game in any other language but English.   When installing the new expansion pack "Growing Together" I realised my game added two of the same (new) worlds...
pc
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

@8f5584b279b5c993 

Could you please run an Error Report and attach the Report ID to your post following the steps in the post above? 

8f5584b279b5c99's avatar
8f5584b279b5c99
2 years ago

How do I run a error report?

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @8f5584b279b5c993 

    You can follow these steps to run the report, once the report has finished, you'll see a Report ID, please copy and paste this Report ID to your post here for me.

    • 8f5584b279b5c99's avatar
      8f5584b279b5c99
      2 years ago

      7e07726c-a4ae-4863-a4fc-6d73b2dd7f39

    • bazzajunior's avatar
      bazzajunior
      2 years ago

      I'm having exactly the same issue as the originator of this thread. I live in Scotland and after setting up a new laptop, I can't download The Sims 4 in any other language other than Czech, Polish or Russian. I bought the game in the UK over a year ago.

      I have previously submitted a case (awaiting a player?!) and also run a report via EA app: 

      90ab81d6-81ee-4255-b114-28b6c77dca8c

      Many thanks,

      Barry

      • Torumie's avatar
        Torumie
        2 years ago
        @bazzajunior Same happend to me too! I just live in Austria and my game was always in german. I've been playing the Sims for many years and something like this never happend before.

        I also submitted a case 5 days ago and it never changed status. *( awaiting a player)*
    • IAmSanyka's avatar
      IAmSanyka
      2 years ago

      I have the same thing not only with Sims 4, but a bunch of games (almost all games).

      Report ID: 

      4e53d118-6610-4bcc-8c37-a367f46db445

      Attached a picture with Battlefield 1 for an example.

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