@stab_crab Did you boot into safe mode instead of a clean boot? Safe mode doesn't include an internet connection by default, but a clean boot does.
At this point though, this might be a system issue that requires a more pointed intervention. Given that you can't make a new admin account, I think it would be worth doing a repair install even if you didn't have any Sims 4 issues. The repair install is a reinstall of Windows without wiping the system: you can keep your apps and personal data, but you get a clean copy of Windows itself. Here's a guide:
https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html
If you get to step 13 and are NOT asked whether you want to keep your data, back out and try again.
Once Windows is reinstalled and you've restarted your computer, try playing again, still with a clean user folder, and let me know how it goes. Please also let me know whether you can now make a new admin account.
Didn't work, completely unchanged and still cant make an admin account. At this point im just hoping i dont have to get a new computer
@stab_crab I think the repair install is definitely worth trying. It's not a system reset or anything, just a forced refresh of Windows itself.
Tried it, didn't fix it, spent about 12 hours getting it setup because of an android emulator on my pc and it didnt fix it
@stab_crab To be honest, I'm running out of ideas here. With a fresh Windows install, I'd test again in a clean boot, and I'd also try making a new admin account. But beyond that, I really don't know what's going on, and I don't think I can tell from here either.
If there's a computer shop near you, it would probably have the diagnostic tools to monitor in real time, and that might shed some light on the issue.
I can't make an admin account, i've just given up for now, thanks for all your help though
Community Manager
