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magdadance's avatar
magdadance
Not applicable
2 years ago

Sims 4 launches in Czech

Was playing the sims 4 few days ago like normal, next day I went on EA app to start Sims 4 and it was in a different language (Czech), tried uninstalling the game, the only language that shows up whe...
pc
KarolinaMc's avatar
KarolinaMc
Not applicable
2 years ago

Hello,

So the photos are attached but it's a vicious cycle. It says I can download it in English (which is not ideal anyway, I was able to play in Polish until the update in December) but when I download it, the error (photo attached) appears. Then I click “repair” the game, and I am able to open it but it's in Czech. 

This is a bit frustrating since I spent so much money on all the DLCs and now I'm not only unable to play in my native language, but I can't play at all.

I hope there will be a solution

Thank you 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

@KarolinaMc 

Thanks for those details, please run an EA Error Report following the steps here and attach your Report ID in this thread for me so we can look into this further. 

  • KarolinaMc's avatar
    KarolinaMc
    Not applicable
    2 years ago

    Thanks @EA_Solaire 

    I ran an EA error Report. Report ID: 87eb565b-888c-403d-ad0d-8d0865365963 

    • KarolinaMc's avatar
      KarolinaMc
      Not applicable
      2 years ago

      Hi @EA_Solaire 

      Any updates? Now I cannot launch the game at all. 

      Thanks 

      • KarolinaMc's avatar
        KarolinaMc
        Not applicable
        2 years ago

        @EA_Solaire any updates please? 

        I still can’t play the game I spent so much money on. 

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