Forum Discussion
5 years ago
@crinrict I do still have EA Play yes, I swapped my subscription from Origin, by canceling the automatic payments. So I technically still have it on Origin until August this year. But I also have EA Play through Steam now too, which includes Sims 4. So I simply installed it through EA Play and it automatically picked up my Origin stuff and allows me to play it all in one through Steam.
crinrict
5 years agoHero+
@SiltionGaming OK. So, if you still have it on Origin, I would try if that version works.
Uninstall steam, then install on Origin and see if that works
Uninstall steam, then install on Origin and see if that works
- 5 years ago@crinrict Issue is. I can no longer install through Origin, simply says "Details" Instead of install, and once pressed literally nothing happens. K but the issue is EA Play... Went to launch Battlefront II to test it. Does the EXACT same thing as Sims. Says it's running for like 2 seconds then just stops
- crinrict5 years agoHero+@SiltionGaming So it's like your EA Play subscription is no longer valid ? Maybe your account is confused about the double subscription and it's what's causing issues.
Have you contacted a game advisor yet to check your account ? - 5 years ago@crinrict No Sir. how would I go about doing that?
- crinrict5 years agoHero+
Game advisors can be found through live chat or call-back
Click on this this link for fast finding https://help.ea.com/en/contact-us/
In Details here: How to contact a Game Advisor
- 5 years ago
@crinrict Heyyy! Been a while! Went through a Long Process with EA before they basically said it is a problem with Steam. Went to Steam support and they legit did nothing, just linked me back to EA Support. I had given up completely honestly. Was talking to someone about it and went to show how Origin's play button is grayed out and well. It suddenly wasn't. Clicked Play and it actually opened. Dunno how or why but it works now! Thanks for all the help!
- crinrict5 years agoHero+@SiltionGaming Could have been something about the patch.
There was someone else that had a different Steam issue that said it suddenly started working after the last patch.