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xJustSandrax's avatar
xJustSandrax
2 years ago
Solved

Sims 4 mods/cc enabled but won't show up - please help

Hi everyone,

I am in desperate need of help with my sims 4 game - last week or so my save file with 3 years worth of progress decided to delete itself and I basically went onto the main menu as if it was my first time playing sims, I tried everything to restore the save file but I've accepted I just need to start over, which is fine. Now however, ever since I go onto the sims to "start new game" I enable my mods and cc the way they are meant to be enabled, but they don't show up at all (the pop up window which shows my mods and cc at the startup doesn't even come up and it's enabled too, when I view it, it's empty). My mods and cc are in the correct folder, and yes I have the "resource" file in there too, everything is the way it's meant to be but the mods and cc just don't show up, as if I simply don't have them in the folder when I do. I repaired the game multiple times, uninstalled and installed it many times too, deleted the various cache files, I even phoned EA 3/4 times and I received no help whatsoever so this is my last resort - please can someone help me? I really want to sit down and play it again but I can't do that without my mods and cc.

Thank you for reading this, Sandra 🙂

pc
  • puzzlezaddict's avatar
    puzzlezaddict
    2 years ago

    @xJustSandrax  That's exactly what I was looking for, thanks.  The issue is that your mods aren't in the folder Sims 4 is reading.  You can see the path to the Mods folder includes OneDrive, whereas the path you see in-game does not.

    To open the correct folder, open a File Explorer window, click This PC in the left panel, double-click the C drive, then open Users > your username > Documents > Electronic Arts > The Sims 4 > Mods.  Put your mods in there and they should show up.

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @xJustSandrax  Please find the user folder Sims 4 is reading through this in-game method:

    https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

    Compare that file path to the one of your Mods folder; you can find the full path by right-clicking the folder and selecting Properties > General.  If these don't match, that's why your mods and custom content aren't showing up.

    If this doesn't help, please post both of the file paths you find as well as a screenshot of the contents of your Mods folder.

  • xJustSandrax's avatar
    xJustSandrax
    2 years ago

    I'm not sure what you meant exactly or how I would be able to change the paths but here are all the screenshots you asked for: 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @xJustSandrax  That's exactly what I was looking for, thanks.  The issue is that your mods aren't in the folder Sims 4 is reading.  You can see the path to the Mods folder includes OneDrive, whereas the path you see in-game does not.

    To open the correct folder, open a File Explorer window, click This PC in the left panel, double-click the C drive, then open Users > your username > Documents > Electronic Arts > The Sims 4 > Mods.  Put your mods in there and they should show up.

  • xJustSandrax's avatar
    xJustSandrax
    2 years ago

    OMG THANK YOU SO MUCH! IT WORKED!!

    Not only are all my mods and cc working but my old save file with the 3 years of progress is back too!! It's all because my files automatically link with onedrive so I'm gonna need to disable it somehow. 

    I am so so happy, I never would have thought to go into the C drive, thank you so much :D

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @xJustSandrax  I'm not sure why or how OneDrive was enabled recently, but if this is a shared computer, or someone else was trying to set up some function for you that wasn't working before, you may want to talk to the other person or people involved before changing any settings.

    Regardless, please make a backup copy of your saves and mods, or the entire Sims 4 user folder, before changing any OneDrive settings.  The process should be safe, but occasionally it gets stuck uploading and manages to lose some files as you're stopping the syncing or unlinking it entirely.  Ideally, you'd store the Sims 4 data on an external drive or USB stick, or upload it to a different filehosting service (e.g. Google Drive), and in either case, it's a good idea to zip the folder before moving it around.  If you don't have either of these options, you can instead place the backup somewhere else on your computer, but not inside Documents.

  • jneladawn's avatar
    jneladawn
    20 days ago

    Hello!! I’m having the same issue except one drive is already disabled! It’s been 2-3 days when a few days ago mods were working just fine. Please help, I’ve watched so many videos and tried everything. Mods and Script content are enabled. Everything goes from Documents, Electronic Arts, The Sims 4, and Mods. I also have the resource cfg thing too. I I’ve also tried unzipping or extracting what I needed. I don’t know what else to do.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    20 days ago

    @jneladawn  Please move the Mods folder to the desktop, launch the game to create a new folder, download a fresh copy of one mod or cc item, unzip it if necessary, put it in the new Mods folder, and let me know whether it shows up.

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