Sims 4 not downloading update on EA App

Question

HiI have added the EA app and tried to update the game, as prompted. The download starts and gets to 25% then stops downloading. I've uninstalled and reinstalled the App a couple of times, no change.I cannot play the game without the update.Any suggestions?&nbsp;

puzzlezaddict · Answer

@drwho1998&nbsp; Please clear the EA App's cache:

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

and repair the game: open your game library, hover over the Sims 4 icon, click the three dots, and select Repair.&nbsp; Then see whether the game updates properly.

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Sims 4 not downloading update on EA App

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