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Anonymous's avatar
Anonymous
11 years ago

Sims 4 not launching?

Whenever I click to open the game, the loading symbol appears on my mouse and then it stops and doesn't open. I've tried removing some CC but that isn't working and I have no idea what to do ;-; It w...
pc
Phantomlover1717's avatar
Phantomlover1717
Legend
11 years ago

The game doesn't start

Try the suggestions below

 [credits to ceejay402 & EA team]

General Startup Issues

  1. Ensure that Antivirus or security software is not blocking the launch of the game
  2. Run a Repair of the game client. To do this, right-click the game panel in Origin and choose the Repair option.
  3. Make sure that you run Origin and the game as administrator
  4. Check that you do not have any programs running that my cause conflict with Origin
  5. If that still does not help, please run a Clean Boot as this will help with stopping any other programs from interfering
  6. Update your drivers 
  7. Try starting the game in Windowed mode

Some more suggestions can be found here: [FAQ] Troubleshooting Steps & Known Issues

 
Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Installation-Updating-and-Startup-Issues/td-p/4276949#noStart

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