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@FairClarity As a test, please try playing in a clean user folder. Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, if it launches, a clean folder will spawn with no content. (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.) Don't add anything to the new folder yet; just let me know whether you can get far enough to start a new save and play in live mode for a bit.
If this doesn't help, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
I moved my sims 4 file before uninstalling and the game would open with a empty folder
- puzzlezaddict2 years agoHero+
@Purple_Panther16 Then you need to put the folder back, or at least the files you want to preserve. Keep in mind that one or more of your mods or custom content items may be broken, so test those first before transferring your saves.
If you need more help with this process, please let me know what you're trying to do and what happens instead of what you want.
- 2 years ago
thank you that helped it ended up being something in one of my mods folders that was preventing my game from opening up
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