Sims 4 not running
I was having the same problem with the CAS demo. I run the game, the wheel turns telling me its thinking, then nothing. No new proccesses running, no nothing.
Forum Discussion
Having this exact issue
EA_David
Community Admin
Community AdminWhat steps have you taken previously?
If you check your Reliability Monitor, is there a corresponding crash report for the failed launch?
There are zero crash reports with this issue. It just doesn't load at all (mouse spins, and nothing happens).
I have tried compatibility mode.
I have tried forcing it to windows mode
I have cleaned my registry
I have disabled my firewall
I have removed my anti-virus
I have tried running it from in origin
I have tried a clean install
(and posted my DXdiag here)
- EA_David
@stargrace Please try a Clean Boot, I suspect that it won't work but I'd rather check it out to be sure.
Is your install location the default on the C drive or elsewhere? Again, it shouldn't be a factor, but I just want to gather info.
Have you had any issues with the CAS demo, assuming that you tried it?
Install is default on C drive (also uninstalled and re-instlaled just to be sure) - no issues at all with CAS demo, or any other origin games (Sims 2, Sims 3, Sims medieval, Dragon Age, etc).
Attempted clean boot, no change.
