Sims 4 not running
I was having the same problem with the CAS demo. I run the game, the wheel turns telling me its thinking, then nothing. No new proccesses running, no nothing.
Forum Discussion
EA_David
Community Admin
Community Admin@stargrace Please try a Clean Boot, I suspect that it won't work but I'd rather check it out to be sure.
Is your install location the default on the C drive or elsewhere? Again, it shouldn't be a factor, but I just want to gather info.
Have you had any issues with the CAS demo, assuming that you tried it?
Install is default on C drive (also uninstalled and re-instlaled just to be sure) - no issues at all with CAS demo, or any other origin games (Sims 2, Sims 3, Sims medieval, Dragon Age, etc).
Attempted clean boot, no change.
- EA_David
@stargrace Can you try using a different Windows profile to see if that has any effect.
http://windows.microsoft.com/en-ie/windows/fix-corrupted-user-profile#1TC=windows-7
If you launch the game from within Windows, does that help? Try setting Origin to offline then run the ts4.exe from C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin
Attempted from 2 new profiles (guest, and guest001) - no change
Attempted from within Windows - no change
Attempted both of these in offline mode and online mode - no change
Mouse curser indicates it's thinking for about 2 seconds, and then no actions are taken.
- EA_David
I see. Just to double check, it's never run on your machine before?
If, after a failed attempt to run the game, is there a TS4.exe process within the task manager.
