Forum Discussion
Anonymous
7 years agoNo, I’m not getting any error messages. I just go to Origin and click play and it just gets stuck and frozen and when I click on the sims icon it says “application not responding.” I am not very tech savvy though and don’t want to play around and risk losing any of my saved games. I thought it was an issue with my mods but I removed all of them and it still didn’t work!
crinrict
7 years agoHero+
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Just make a backup of everything to a different folder. Maybe get someone to help you.