Sims 4 packs & game error
Hey,
I’m dealing with a Sims 4 issue that’s driving me up the wall, and I’m hoping someone can help because nothing I try is working. Let me break it down.
I originally bought The Sims 4 on Steam, and when Origin switched to the EA app, I moved over without any issues. I’ve been using the EA app ever since. The thing is, I started buying my DLC packs from Instant Gaming because they’re cheaper. They’d give me a code, and I’d redeem it on Steam. Every time, the packs showed up in my game no problem, and they eventually transferred over to the EA app too.
But now, something weird is happening. The EA app shows that I own all my packs (even though I redeemed them on Steam), but Steam only shows the base game and Backyard Stuff—which is weird because I don’t even remember buying that pack. When I check the properties in Steam, all my packs are listed in the files, but they don’t show up in my library.
The most frustrating part? When I open the game through the EA app, it tells me I don’t own some of the expansion packs—like Seasons—and says I need to download The Sims 4… even though I’m literally playing the game at that moment. It’s so confusing because the EA app clearly knows I have the packs, but the game is acting like I don’t.
I’ve tried everything I can think of to fix this, but nothing works. Has anyone dealt with this before or knows what I should do? I’m really stuck here.
Thanks in advance!
