Sims 4 packs & game error
Hey, I’m dealing with a Sims 4 issue that’s driving me up the wall, and I’m hoping someone can help because nothing I try is working. Let me break it down. I originally bought The Sims 4 on Steam, ...
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@mariabig Backyard Stuff was briefly free, so perhaps you redeemed it during that time.
For the packs you bought through Instant Gaming, I'm wondering whether they were EA App codes, and Steam just passed along the data to the App, so to speak. It's unusual to see Steam codes for Sims 4 on sale at all. This would mean you own the packs through the App, and while they'd still be usable with a Steam install, they wouldn't normally show up in your Steam library.
For the rest, please uninstall Sims 4 and the EA App with Revo Uninstaller (the free version is fine), as described here:
Reinstall the App, then reinstall Sims 4 through Steam, and download any packs you own in the EA App through that app, but NOT a second copy of the base game. Everything should install into the Steam version's program files and load as if you'd bought it all through Steam.
Hi, funny thing is that It's still not working I did everything you told me to and it still says the erorr & we all know EA support is no help so I wanted to provide some pictures can you please look into the if you can for me?
@mariabig Please run a search for EP03 , which is the folder for City Living. Open a File Explorer window, click This PC in the left panel, and enter EP03 in the search field in the upper-right corner. Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here.
Repeat for EP05 , which is Seasons.
Hi again! Sorry for the delay—it’s been a hectic week, but I finally have some free time now. Here are the two screenshots of the packs.
City living:
Seasons:@mariabig You searched for EP04, which is Cats & Dogs. And you only searched C, where there is apparently no copy of City Living anywhere. The results are shortcuts, not pack data.
If you're having trouble with Microsoft search, try installing Everything, from VoidTools, which is a free and highly efficient search tool. Run the same searches and post the results.
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