Sims 4 Packs Labeled as Unowned
I’ve seen some other users with this same issue but none of their solutions have helped me. I play the Sims 4 exclusively on my PC and have never switched or made multiple accounts. I’ve only ever us...
Forum Discussion
@Cece568 You'll need to contact EA customer support for help with this issue. Take screenshots of a couple of the confirmatino emails, with your address showing as well as the order number, and upload those when you submit the help request.
I would strongly suggest using the live chat option rather than email. If you don't see it, choose a slightly different category of issue. Or use the site without signing in first, and see whether you can find a "continue without login" option. That should offer you a live chat.
