Sims 4 packs not working after update

I  am having the same issue but different slightly I see my games in the EA app it says they are installed but when I log into the game none of the packs show up only base game worlds and items. Even when I go to manage worlds none of the worlds show up it says I don't have them installed. But when I check the app everything looks normal. This only happened after the update. I've done everything I made a discussion on the forum but no response as of yet.