Forum Discussion

Rising Novice

6 years ago

Solved

Sims 4 pc Low Frame Rate

I'm trying to play using origin however my frame rate will not go above 3 FPS even in the splash screen in the settings, here is my system info. cpu: AMD FX8350 eight core - 4.00GHZ GPU: AMD RX 570...

kreatora
6 years ago
@Fizzyvimto21
You have far too little free space on the C drive! This is not enough for the game when Windows will create Temporary Files. Move some programs or uninstall! You need a minimum 12Giga free space - you have 6
Another problem is failure Windows updates
Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update

Have a look here
https://answers.ea.com/t5/Technical-Issues-PC/sims-4-incredibly-low-fps/td-p/7605094#
For now, a workaround solution is disconnecting the internet completely when you play the game. What is causing this issue isn't know. Probably some program going in the background which is connecting to the internet all the time. But it can be even a Windows system looking for updates or sending data.

I don't work for EA

kreatora

Hero (Retired)

6 years ago

@Fizzyvimto21

You have far too little free space on the C drive! This is not enough for the game when Windows will create Temporary Files. Move some programs or uninstall! You need a minimum 12Giga free space - you have 6

Another problem is failure Windows updates

Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update

Have a look here
https://answers.ea.com/t5/Technical-Issues-PC/sims-4-incredibly-low-fps/td-p/7605094#
For now, a workaround solution is disconnecting the internet completely when you play the game. What is causing this issue isn't know. Probably some program going in the background which is connecting to the internet all the time. But it can be even a Windows system looking for updates or sending data.

I don't work for EA