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Anonymous's avatar
Anonymous
8 years ago
Solved

Sims 4 Pets problem

when I attempt to edit or create animals or pets in sims 4 pets the program informs me that the graphics have been blocked and it freezes and I cannot use the game. I've tried several times to uninstall and reinstall the program however the problem persists. I'm useless with technology.. somebody help!

  • crinrict's avatar
    crinrict
    8 years ago
    Unfortunately, your processor and graphics chip don't fulfill the minimum requirements of the game and the cats & dogs EP seems to push it over the limit what it can handle.

    Did you buy the EP through Origin ? If so, I guess I would try get a refund for it through support or if you have the means, get a stronger computer.

4 Replies

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago
    Unfortunately, your processor and graphics chip don't fulfill the minimum requirements of the game and the cats & dogs EP seems to push it over the limit what it can handle.

    Did you buy the EP through Origin ? If so, I guess I would try get a refund for it through support or if you have the means, get a stronger computer.
  • I have the same issue and I found if you make the pet first and then the sim it does not do that. I also will make the pets separately then save them to library and merge with my family. 

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