sims 4 problem
My sims 4 is installed in steam and EA but when i go to EA app to repair there no repair button instead it just says manage add-on's which i don't have. and my sims 4 hasn't been wor...
Forum Discussion
@Daty456 When you have Sims 4 installed through Steam, it can only be repaired through Steam, not through the EA App. To do that, open your Steam library, right-click the Sims 4 tile, and select Properties > Local files > Verify integrity of the game files.
Please also go into Documents > Electronic Arts and move the Sims 4 folder to the desktop, then try to play. Let me know whether you can start a new save and play in live mode. If you can't, please describe what happens when you try, including a screenshot or the exact text of any error code you see. The important thing is how the game runs, or fails to run, right now.
I have been doing the verify integrity of the game file on steam many times and it still doesn't work,but i would try moving the sims 4 folder to desktop and see what happens.
it says an error occurred while updating the sims 4 (app running) i don't really know what that means?
and now it went back to the play button. this always happens, the sims 4 would say ready to launch then it goes into running and then goes back to play button and keeps saying its updating the sims 4
@Daty456 What antivirus do you use? Does it help to run Steam and the EA App as an admin? You can right-click on each one's shortcut and select "Run as administrator." Please restart your computer before trying this, and don't open any other apps aside from the game launchers.
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