I think that time the freeze happened quite quickly after I started the game. But I can try recording another one for you to get more context
@Stephen_Mulhern Another log would be great, especially knowing exactly how long passed between when you started the log and when the freeze happened. The reason I keep asking is that a log that's cut short of its expected length can be a symptom all by itself, even if there's nothing alarming in the log.
here's a new log (on latest update pre-paranormal pack)
https://drive.google.com/file/d/1kOs3QIS4e35CO4aUyOdVFbqemC1MQyXf/view?usp=sharing
the freeze happened about 34 minutes in
@Stephen_Mulhern Sorry for the late reply. I can see where the game froze in this hwinfo log: the CPU and GPU activity drop considerably, all of a sudden and at the same time, just before the log ends. There's no obvious reason for it though—everything looks fine right up until that point. The only detail I noticed is that your system downloads something, there's no indication of what, a few seconds before the system downclocks.
Connection issues aren't my strong suit, so I can't really tell you why this would freeze your system, or even how plausible it is that this is in fact the cause. But it's easy enough to test: play while your computer is offline. You can sign into Origin and put it in offline mode, then disable wifi and/or pull the ethernet cable before launching the game. The download happens over your Broadcom wireless adapter, not the ethernet; I don't know whether you even have ethernet hooked up. But if you do, and playing while offline works but isn't a good long-term solution for you, you can try just disabling wifi and letting your computer use the ethernet connection.
If this doesn't help, let me know; I want to get a second opinion from someone who's better at these kinds of things than I am.
Community Manager
