Hi guys,
So my sims 4 game has been great up until now as it keeps randomly closing while I’m playing. The game doesn’t crash or come up with any errors, it literally freezes for about half a second then takes me straight to my desktop. It doesn’t happen THAT often but it’s happened a couple times now and I’ve lost a lot of progress. I have no idea what could be causing this so any help is appreciated, I will attach dxDiag to this for those who want it.
Thanks 🙂
@MaddieTiddy There are Windows updates for each particular build of Windows, and then there are feature updates that take you to the newest build. Among the many reasons for the particular error you're seeing when trying to update, one of them is that you're missing an update to your existing Windows build that your system needs first. But it sounds like that's not the case.
Please do check the Device Manager for updates to the listed components, as described earlier. These are separate from Windows updates, and while Windows will usually download updated drivers for your devices when necessary, it sometimes doesn't work correctly.
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