Forum Discussion

KymberLM2003

11 years ago

Solved

Sims 4 ReInstall Error 327683:0

I have had problems with The Sims 4. After the latest update for the game The Sims 4 game icon turned transparent and said I couldn't play. I uninstalled it and now every time I click install It give...

Anonymous
10 years ago
Approved
Thank you this works :D I can play my game now. I could not find the accept solution button but thank you anyway. In addition to this if you are experiencing a problem of not being able to play the Sims 4 after an update as it has not updated correctly and you do not have the option to update the game again this is a sub step to the solution as long as you have the Sims disc.
Step 1
Click on the Sims 4 picture, it should take you to the details page.
Click on Uninstall. Unfortunately yes you will lose any thing you have done on the game.
Click yes.
It should uninstall the Sims 4
Restart your computer
Step 2
Follow what the user above wrote.
Step 3
Restart computer to be sure
Step 4
Wait for the computer to finish loading and insert Disc 1
Follow on screen directions
Wait for ages as it installs the Sims 4 again, trust me you'll have time for a few cuppa's
Step 5
Check that you can now play and play
:D

SolitaryEclectic

Legend

11 years ago

Hi KymberLM2003, I moved your post to the Sims 4 area to get you some help sorry this is not a game I know.

Edit ... I had a look around on this error give this a try please if your on PC...

1. Uninstall Origin completely from Windows Control Panel.
2. Reboot your PC. This is important to clear out any lingering registry files or directories.
3. Download the latest Origin here: http://origin.com/download
4. Install Origin and see if you can install your game.

I hope this is some help for you if not some amazing people help in this area and they will help you.

EDIT (Andro): Just want to tag Crin @crinrict

Anonymous

10 years ago

Approved

Thank you this works :D I can play my game now. I could not find the accept solution button but thank you anyway. In addition to this if you are experiencing a problem of not being able to play the Sims 4 after an update as it has not updated correctly and you do not have the option to update the game again this is a sub step to the solution as long as you have the Sims disc.

Step 1

Click on the Sims 4 picture, it should take you to the details page.

Click on Uninstall. Unfortunately yes you will lose any thing you have done on the game.

Click yes.

It should uninstall the Sims 4

Restart your computer

Step 2

Follow what the user above wrote.

Step 3

Restart computer to be sure

Step 4

Wait for the computer to finish loading and insert Disc 1

Follow on screen directions

Wait for ages as it installs the Sims 4 again, trust me you'll have time for a few cuppa's

Step 5

Check that you can now play and play

skippet
7 years ago
I have this issue as well, it started last summer, after update. I mostly have to Repair it after. However today its acting up. I do not have the Disc drive to use disk. So can I still uninstall without, sims still not working.
- crinrict
  Hero+
  7 years ago
  The game should be on Origin so you can just re-download it from there.
dayday7713
7 years ago
what if you no longer have the disk or purchased online???
I purchased the main disk but it got destroyed in the move so its no longer working and I bought all my expansions online????
same error code