Forum Discussion
puzzlezaddict
1 year agoHero+
@CcMmL The 32-bit version of Sims 4 was sunset a while ago and is no longer available. Having said that, your laptop should be able to run the 64-bit version, albeit not necessarily all that well. Can you play, or does the error stop you?
Please also update your graphics driver, which is from 2015 and may be part of the problem. Here's the newest driver for your processor and graphics chip:
Run the installer as an admin: right-click the download and select "Run as administrator." Restart your computer after installing and before trying to play.