Sims 4 save not loading
Hi, my Fiance is having some problems with her Sims 4, (it's not on origin, it's a separate download), she was playing it yesterday, and after switching the laptop off, she tried to play again later on, but the game was just trying to load with no success. I have cleared all junk files on the laptop. The game loaded quicker into the menu screen, and into the "manage world's" screen, but still wouldn't load the actual saved game, the loading screen continues spinning over and over.
I have tried moving the mods folder to the desktop, with no luck.
The other saves load fine, albeit a little slow, I have noticed there are last exception files, that seem to correlate with the failed loads.
I'm not sure what to try next, as I'm not familiar with Sims, any help appreciated.
@Leefoleyyy Try loading a different household within the same save. (Just click on a different house and thene click the Play button in the lower right corner.) When you load that household, immediately use "save as" and rename the save, so your original remains as a backup. Let it run for a few sim-hours, then save, quit, reload the game, and try to load the original household.
If that doesn't work, try loading a backup version of the save, as in, the original, not the one created with "save as." Use the manual method listed here:
https://sims4.crinrict.com/eng/2014/09/save-games/#wiederherstellen
