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bcasadoxcv's avatar
bcasadoxcv
9 years ago

Sims 4 saved game got DELETED after updating Origin

Hi all, I just updated Origin a while ago, it updated Sims 4 in the process too and when I opened it my saved game was gone! I looked at my Sims 4 folder and there was nothing on it too. Please ...
pc
crinrict's avatar
crinrict
Hero+
8 years ago

Hi @FroznSolo

just making sure that this is about Sims 4 ? As the Exchange is for Sims 3.

Are you using oneDrive ? If so, did you check if you have a folder there ?

Do you mean the local saves folder on your drive is empty or in game ?

Anonymous's avatar
Anonymous
8 years ago
Sorry, yes it is sims 4. I meant the gallery., not the exchange.

I do not use one drive, and it is the local saves folder is empty. It's as if the game was reinstalled and overwrote all of the data on my drive.
  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Reinstalling usually doesn't delete the user files.

    Can you search your hard drive to see if you have another sims 4 folder somewhere ? Also check your trash.

    • Anonymous's avatar
      Anonymous
      8 years ago
      I have not tried searching yet. What keyword, just Sims?

      I did check my trash and not there either.
      • Anonymous's avatar
        Anonymous
        8 years ago

        So I did a search for "Sims 4" on my PC and found that I did in fact have a backup on OneDrive. My save files and other downloads from the gallery were there! I copied the data over to the Sims 4 folder in my documents/Electronic Arts/Sims4 folder and fired up my game. My Sims are back!!

        Thank you very much for the assistance!

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