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Anonymous's avatar
Anonymous
11 years ago

Sims 4 Spa Day and Luxury Stuff Pack not working

I have bought and downloaded both the Sims 4 Spa Day and the Luxury Stuff Pack. However, both are not appearing in my game. I have tried to repair game for 2-3 times but it did not work. Any advice ...
pc
EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
11 years ago

@lovemacaron07 Hey if you click the Sims 4 panel, then click the "i" button, you should see the game details page for the game. Scroll down and please check if you have any options to download the content in question. 

Thanks. 

Anonymous's avatar
Anonymous
11 years ago

Hello there,

Thanks for the reply.

However, if i were to click on the game, there is no "i" button. Just a "play" button.

Perhaps I'm doing it wrongly?

Thanks!

  • Anonymous's avatar
    Anonymous
    11 years ago

    Sorry, i think i got what you mean. However, both packs are downloaded already. I'm unsure why the contents of the packs are not appearing in game.

    Thanks!

    • EA_David's avatar
      EA_David
      Icon for Community Admin rankCommunity Admin
      11 years ago

      Thanks. Can you try going into the game details page and trying a repair on the individual panels for Spa Day and the Stuff Pack. 

      • Anonymous's avatar
        Anonymous
        11 years ago

        Hi there, I have done the individual repair thrice for both panels. But problem is still there. Are there any other possible solutions?

        Thanks for your time!

    • Anonymous's avatar
      Anonymous
      10 years ago

      I reset my computer and I lost all the Sim game. I don't even know how to save the game since I change my window in Window 10.I Reinstall my Sims  4 on my DVD but the Sim stuff pack I don't have a DVD, which I only downloaded it  direct to EA. 

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