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EA_David
Community Admin
11 years agoThanks. Can you try going into the game details page and trying a repair on the individual panels for Spa Day and the Stuff Pack.
Anonymous
11 years agoHi there, I have done the individual repair thrice for both panels. But problem is still there. Are there any other possible solutions?
Thanks for your time!
- EA_David11 years ago
Community Admin
@lovemacaron07 Thanks. Also your thread has been moved to the Sims 4 forum. Can you navigate to My Documents/Electronic Arts, and move the Sims 4 folder to your desktop or other backup location, then try launching again?
- Anonymous11 years ago
Did as per your suggestion but still the same....
- EA_David11 years ago
Community Admin
At this stage please contact support, perhaps the issue is account related. They can check on your account and take any appropriate steps.
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