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Anonymous's avatar
Anonymous
11 years ago

Sims 4 Spa Day and Luxury Stuff Pack not working

I have bought and downloaded both the Sims 4 Spa Day and the Luxury Stuff Pack. However, both are not appearing in my game. I have tried to repair game for 2-3 times but it did not work. Any advice ...
pc
Anonymous's avatar
Anonymous
11 years ago

Hi there, I have done the individual repair thrice for both panels. But problem is still there. Are there any other possible solutions?

Thanks for your time!

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
11 years ago

@lovemacaron07 Thanks. Also your thread has been moved to the Sims 4 forum. Can you navigate to My Documents/Electronic Arts, and move the Sims 4 folder to your desktop or other backup location, then try launching again?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Did as per your suggestion but still the same....

      • Anonymous's avatar
        Anonymous
        10 years ago

        Hi, click on the link as per your advice. However, there is only "Live Chat" option available and the waiting time is very long. Is there any alternative way to contact support?

        Thanks!

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