Forum Discussion
Anonymous
11 years agoHi there, I have done the individual repair thrice for both panels. But problem is still there. Are there any other possible solutions?
Thanks for your time!
EA_David
Community Admin
11 years ago@lovemacaron07 Thanks. Also your thread has been moved to the Sims 4 forum. Can you navigate to My Documents/Electronic Arts, and move the Sims 4 folder to your desktop or other backup location, then try launching again?
- Anonymous11 years ago
Did as per your suggestion but still the same....
- EA_David11 years ago
Community Admin
At this stage please contact support, perhaps the issue is account related. They can check on your account and take any appropriate steps.
- Anonymous10 years ago
Hi, click on the link as per your advice. However, there is only "Live Chat" option available and the waiting time is very long. Is there any alternative way to contact support?
Thanks!
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