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Anonymous's avatar
Anonymous
11 years ago
Solved

SIMS 4 This Code Has Already been Used

Hi! So I just bought the Sims 4 on retail. This is the first time I've tried installing Sims 4 on my laptop, and I got to input the code and Origin took me to this window where it asks me to confirm...
  • EA_David's avatar
    EA_David
    11 years ago

    Thanks. Is Origin defininitely logged in with "srvelez19" in the top right corner? Login mixups are very common.


    If it is, click Origin in the top left, then Reload my Games. Then check the Show parameter for the My Games section, in case it's not set to view all.