SIMS 4 This Code Has Already been Used
hi! so im trying to log in to sims 4 for the second time ever my computer/ origin seems to have trouble realizing the game has been used before and keeps telling me to enter the product code once...
Forum Discussion
put the disc in
click play
it tells me it needs to download
click ok
tells me to put in code
tells me code is incorrect or been used
But you said you installed the game before. If so, do this:
Download Origin (Origin.com) or open it
Log in to Origin, with the account you first installed The Sims 4 with
Go to the 'My games' tab
Look around for The Sims 4
Hover over The Sims 4
Click download/install in the little screen that pops up.
A bit of extra information in case I misunderstood:
I'm trying to register my game but it says the serial code is invalid/already used
Depending on the situation the solution to this may vary.
You bought the game on Origin
If you bought the game on Origin, it's not necessary to register the code anywhere. Download the Origin Client here: http://origin.com/download, login with the same email you bought the game with and find the game in the My Games tab within the Origin Client to download. You don't need the serial code.
You bought the game on DVD and the box was sealed
Make sure you typed the code right. The following letters look very similar and are easily mistaken for each other
- 0, O and D
- 8 and B
- Z and 2
If it still says it's invalid, try taking it back to the store you bought it from and exchange it. If they are not willing to do that, contact an EA Game Advisor with proof of purchase ready.
You bought the game on DVD and the box was not sealed/it's a used game
Used games cannot be re-registered. Take it back to where you bought it and get a refund.
You bought a key from a key seller
Contact the key seller for a replacement. If you bought the game from a unauthorized seller, it's possible that EA blocked the key if they were bought fraudulently by the seller. You're better off to only buy from authorized sellers.
You have already registered the game yourself and are trying to reinstall the game
The game does not need to be registered again. Login in the Origin Client with the Email/PW you first registered the game on and download and install the game from there. The game only needs to be registered once and you won't need the code again after your initial registration. This is true for both the DVD and the download version. You can skip the activation step on reinstalling.
Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/4228232
I hope that helps 🙂
- Approved
I had a similar problem. The game had been uninstalled because of a problem with the PC. As a matter of fact I am not sure if the game had properly been uninstalled, but the game is no longer in the PC. I tried to reinstall the game (in the same PC) but a message says the Code has already been used. What should I do?
@IsabelaBassani
You have already registered the game yourself and are trying to reinstall the game
The game does not need to be registered again. Login in the Origin Client with the Email/PW you first registered the game on and download and install the game from there. The game only needs to be registered once and you won't need the code again after your initial registration. This is true for both the DVD and the download version. You can skip the activation step on reinstalling.
Source: http://answers.ea.com/t5/The-Sims-4/FAQ-Serial-Codes-Game-Activation-and-Download-Issues/td-p/422823 ...
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